AI-Powered Efficiency for Medical Offices
Reduce administrative overhead and improve patient care with Egent's intelligent AI solutions tailored for small to medium-sized medical practices.
The Challenges Facing Medical Practices
Administrative Burden
Staff spend excessive time on scheduling, billing, prior authorizations, and documentation, detracting from patient-facing activities.
Complex Billing & Coding
Navigating insurance rules and ensuring accurate medical coding for claims is complex and prone to errors, impacting revenue cycles.
Our AI Solution for Medical Offices: Key Features
Intelligent Appointment Scheduling
Optimize calendars and reduce no-shows:
- Automated appointment booking & reminders via preferred channels (SMS, email).
- Intelligent slot suggestions based on appointment type, provider availability, and patient history.
- Automated waitlist management and gap filling.
Automated Billing & Coding Assistance
Improve accuracy and speed up revenue cycles:
- AI-powered medical code suggestions based on clinical notes.
- Automated claim scrubbing to check for errors before submission.
- Assistance with prior authorization checks and submissions.
Streamlined Patient Communication
Enhance patient engagement and satisfaction:
- Automated responses to common inquiries (hours, directions).
- Personalized pre- and post-visit instructions.
- Secure messaging portal for non-urgent questions.
Administrative Task Automation
Free up staff time for higher-value work:
- Automated document processing and data entry (e.g., patient intake forms).
- Intelligent task routing and reminders for staff.
- Reporting and analytics on operational efficiency.